Margot Elton-Ratliff
Chief Operating Officer
As Chief Operating Officer, Margot is responsible for leading the company’s core operating functions and driving strong performance across development, property management, resident services, and corporate operations. She also provides executive leadership to several key departments, including transition management, marketing & communications, information technology, and community impact. In this role, Margot helps ensure Pennrose delivers high-quality affordable housing, strong resident outcomes, and operational excellence across the organization. She was promoted to Chief Operating Officer in October 2026 after serving as Vice President of Operations.
Margot joined Pennrose in 2016 as an Associate Developer. She later served as Director of Development Operations, where she championed the goals of the Pennrose Strategic Plan by supporting the structures, policies, and systems used to manage, train, and deploy development staff resources and expand Pennrose’s deal pipeline. She also maintained development responsibilities for projects in New Jersey, Pennsylvania, and Delaware.
Before joining Pennrose, Elton-Ratliff worked for the New York City Department of Housing Preservation and Development. She has also completed the year-long MIT xPRO Chief Operating Officer Program, an executive education program focused on operational leadership, organizational change, systems thinking, innovation, and building high-performing teams
Margot holds a bachelor’s degree in Sociology from Haverford College and a master’s degree in Urban and Environmental Planning from the University of Virginia.