Assist in the review, development and implementation of company policies and procedures. Provide supervision, guidance and direction to Regional Property Managers.
Act as a liaison with local, state and federal, housing authorities and agencies. Assist in coordination of training and staff development. Review and submit approvals for purchases and/or contractual services for sites on the Watched List. Periodically work with Vice President and subordinate staff to arbitrate personnel issues. Assist in determining staffing levels, hiring and training of staff. Conduct regular site visits to evaluate the progress and/or needs of properties within the portfolio. Analyze specific problems, advise on solutions and monitor the outcome and conclusion. Along with the Director of Maintenance, review and forward contracts with comments to Vice President of Operations. Provide input to Training Director for ongoing training for site staff regarding program changes and Pennrose Management Company Polices and Procedures. Advise Regional Property Manager of appropriate contacts for difficult management issues
Monitor financial operations (MOR, receivables, payable) to insure compliance with the budget. Develop as needed strategic plans for enhanced performance within the portfolio